Shipping and Returns
Each product that you order from CRTaylorBooks.com is produced on demand, according to your order.
We (and our suppliers) take about 2-7 business days to create apparel products (t-shirts etc) and 2-5 business days for non-apparel (posters etc) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination.
In placing your order, you are shown the approximate delivery times for various types and speeds of shipping. This information is made available on a good faith basis by third party software, and while we endeavor to fulfill your order in the most expeditious manner, we cannot be held responsible for events and conditions beyond our control.
Again, please remember that your shipping time is in addition to the time required to create your order. Good things take time.
Each product that you order is produced on demand. So that you will receive your order as quickly and economically as possible, your order is automatically entered into the production systems of our fulfillment suppliers. This means that once you have clicked to finalize your purchase (“Place Order” button, etc), it is not possible edit or cancel your order. If you want to change some parameters— addresses, etc— please contact us as soon as possible. We are not bound to make such modifications in your order, but we will do our best to do so on a case-by-case basis.
Please contact us at firstname.lastname@example.org should you need to make inquiries about modifying an order, if your order has been lost in shipment, or if your order has arrived damaged or with a printing error.
If your product does not arrive or arrives damaged, we ask customers to please contact us by email at email@example.com within 14 days of the shipment date. Replacement of products and credits to your account for products claimed as damaged or not received are subject to our investigation and discretion. All returns must first be authorized by email.
We will review replacement/return requests should there be missing or damaged product or a print error in the fulfillment of the order. We are not responsible for incorrectly provided customer names, addresses, etc. We are also not responsible should you have ordered the wrong size—sizing information is provided for garments, and we urge all customers to take a moment to review the information prior to placing an order.
Returned items must be returned to us in a condition suitable for resale in order to qualify for a refund. Please remember that any returns must first be authorized by email.
Returned clothing must be new, unworn, unwashed, as shipped to you. Any opened posters, etc, will be subject to a 10% restocking fee which will be deducted from your refund.
Shipping costs are non-refundable, and customers must be responsible for the cost of return shipments.
Please feel free to contact us at firstname.lastname@example.org.